Payment and Subscription Policy

1. Scope of Billing Services on VEDLIST

1.1. Direct Platform Services Only: This Payment and Subscription Policy applies strictly to payments made by Vendors, businesses, or Advertisers directly to Vedmint Consultancy Services on https://www.vedlist.com for:

• (a) Subscription plans selected via /pricing and purchased via /billing/purchase;
• (b) Self-serve or managed advertisement campaigns purchased via /billing/advertisements/{advertisement}/purchase;
• (c) Custom service packages paid via /payment/custom; and
• (d) Direct commercial invoices paid via /pay/invoice/{token}.

1.2. No End-Customer Marketplace Escrow: VEDLIST does not process or hold payments between Users and listed Vendors for third-party goods or services.

2. Pricing, Currency, and Promotional Coupons

2.1. Currency: Unless explicitly stated otherwise on a custom international invoice, all prices, subscription fees, and advertising rates on VEDLIST are quoted and payable in Indian Rupees (INR / ₹).

2.2. Price Revisions: VEDLIST reserves the right to revise the pricing or feature limits of any subscription plan or advertising package at any time. Any price revision for an existing subscription plan will apply only to subsequent renewal cycles or new purchases, and will not retroactively alter the price of an already paid active billing period.

2.3. Promotional Coupons: Promotional discount codes or coupons offered by VEDLIST are subject to their specific validity dates, plan eligibility rules, and single-use limits, cannot be exchanged for cash, and may be revoked if misused.

3. Accepted Payment Methods and Payment Gateway Processing

3.1. Supported Payment Modes: Depending on Your location and checkout flow, VEDLIST accepts payments through online digital modes supported by Our authorized payment gateway partner(s), including:

• (a) Unified Payments Interface (UPI);
• (b) Credit Cards and Debit Cards (Visa, Mastercard, RuPay, etc.);
• (c) Net Banking across supported Indian banks; and
• (d) Supported international cards or payment methods where enabled.

3.2. Authorized Payment Gateway Partner: Online transactions on VEDLIST are processed through PayGlocal (/payglocal/callback) and authorized banking partners.

3.3. Payment Security & Gateway Terms:

• (a) When You initiate a payment, You are directed to a PCI-DSS compliant checkout environment operated by Our payment gateway partner.
• (b) VEDLIST does not capture or store Your raw card numbers, CVV codes, net-banking credentials, or UPI PINs.
• (c) Your payment transaction is additionally subject to the terms of service, privacy policy, and RBI-mandated authentication steps (such as Additional Factor of Authentication / OTP / 3D Secure) of the payment gateway and Your issuing bank.

4. Transaction Confirmation and Activation

4.1. Webhook & Callback Confirmation: A payment is deemed completed only when VEDLIST receives a verified success status callback/webhook confirmation from the payment gateway (/payglocal/callback or /billing/status).

4.2. Syncing Status: In rare cases where network latency delays the payment gateway callback, Your Vendor Dashboard (/dashboard/subscription) provides a “Refresh / Sync Subscription” control to synchronize Your latest payment status. If Your account was debited and status does not update within 2 hours, please contact Our Billing Support team with Your transaction reference number.

5. Taxes, GST Compliance, and Invoices

5.1. Goods and Services Tax (GST): All fees are subject to applicable taxes under Indian law, including Central Goods and Services Tax (CGST), State Goods and Services Tax (SGST), or Integrated Goods and Services Tax (IGST), as applicable under HSN/SAC 998314 (Information technology (IT) design and development services). Whether displayed prices on /pricing are inclusive or exclusive of applicable taxes is clearly shown at checkout prior to payment confirmation.

5.2. B2B GSTIN Input Tax Credit (ITC):

• (a) Vendors who are registered under GST in India and wish to claim Input Tax Credit (ITC) must accurately enter their valid 15-digit GSTIN, legal business name, and registered state billing address prior to or at the time of completing the checkout.
• (b) Once an invoice is generated and reported in statutory returns as a B2C transaction due to the Vendor’s omission of their GSTIN at checkout, VEDLIST cannot retroactively convert past-period B2C invoices into B2B GST invoices.

5.3. Downloadable Invoices and Receipts: Downloadable PDF invoices and payment receipts are made available directly in Your authenticated account (/billing/invoices/{invoice}/pdf and /billing/advertisements/{advertisement}/invoice).

6. Subscription Periods, Renewal, and Cancellation

6.1. Subscription Term: Each subscription plan runs for the specific duration (monthly, annual, or custom term) stated on Your order summary and invoice, commencing from the date of successful payment activation.

6.2. Plan Upgrades, Downgrades & Cancellations: You may upgrade to a higher subscription tier or cancel Your active subscription at any time via Your Vendor Dashboard (/dashboard/subscription). Cancellations and refund eligibility are governed by Our Refund and Cancellation Policy.

7. Payment Failures, Chargebacks, and Unauthorized Transactions

7.1. Failed Payments: If a payment attempt fails or is declined by Your bank or payment gateway, the requested subscription or advertisement will not be activated. Any debited-but-unsettled amount is reversed in accordance with Section 5 of Our Refund and Cancellation Policy.

7.2. Unauthorised Transactions: You must ensure that the payment instrument used on VEDLIST belongs to You or that You have explicit authorization from the account/card holder to make the payment. If You suspect an unauthorized transaction on Your VEDLIST account, notify Us immediately at [email protected].

7.3. Chargeback Abuse: If You initiate an unjustified chargeback or payment reversal with Your bank after receiving and utilizing a valid paid subscription or advertisement campaign without first following Our Refund and Cancellation Policy, VEDLIST reserves the right to immediately suspend Your paid subscription features, active advertisements, and Vendor account, and submit transaction logs and usage proof to the acquiring bank to contest the chargeback.

8. Payment Disputes and Contact Information

For any questions regarding invoices, payment status, tax details, or subscription billing, please contact:

• Legal Entity: Vedmint Consultancy Services
• Default HSN / SAC: 998314 (Information technology (IT) design and development services)
• Billing Support Email: [email protected]
• Phone: +91-7408094200
• Address: Kanpur Nagar, Kanpur Nagar, Uttar Pradesh – 208001, India